Diwa OK Privacy Policy

Information We Collect

• Account details: name, mobile number, email and password when you register.
• Verification data: identity or payment-ownership documents when required.
• Transaction data: deposit and withdrawal records and references.
• Technical data: device type, IP address, browser and app version.
• Usage data: pages visited, features used and interaction with offers.

How We Use Your Information

• To create and manage your account and verify your identity and age.
• To process deposits, withdrawals and support requests.
• To improve the website and app, and to detect fraud or misuse.
• To send service messages and, where permitted, information about offers.
• To comply with legal obligations.

Cookies and Similar Technologies

We use cookies and similar tools to keep you signed in, remember preferences and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

Sharing of Information

We do not sell your personal information. We may share data with payment providers, verification and security services and technical partners who help us run the platform, and with authorities when the law requires it. Partners must protect your data and use it only for the agreed purpose.

Data Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, so please protect your own account too: use a strong unique password and never share your OTP or UPI PIN.

Data Retention

We keep personal data only as long as needed for the purposes above, to meet legal and accounting duties and to resolve disputes. After that it is deleted or anonymised.

Your Choices and Rights

Subject to applicable law, you may ask to access, correct or delete your information, withdraw consent for marketing messages or object to certain uses. To make a request, contact us using the details below.

Children’s Privacy

Our services are for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor has provided data, contact us so we can remove it.

Changes to This Policy

We may update this policy from time to time. The date at the top shows the latest version. Please review it regularly. See also the disclaimer.

Contact Us About Privacy

For privacy questions or requests, contact us at [add your support email here] or through the support channel in the app.